Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using the Hove platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. These terms apply to all users including families, domestic partner agencies, and domestic partners.
2. Description of Service
Hove provides an AI-powered matching platform that connects families with domestic partners through licensed agencies. We facilitate introductions and interviews but are not a party to any employment agreement between families and domestic partners.
3. User Accounts
You must create an account to access certain features. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when registering.
4. Agency Obligations
Agencies using Hove must hold valid licenses to operate domestic staffing services in their jurisdiction. All partner profiles submitted must contain accurate, verified information. Agencies are solely responsible for the conduct and compliance of their listed partners.
5. Prohibited Conduct
Users may not use the platform to submit false information, harass other users, circumvent our matching system, or engage in any fraudulent or illegal activity. Hove reserves the right to suspend or terminate accounts in breach of these rules.
6. Payment & Subscriptions
Agency subscription fees are billed monthly or annually as selected. All payments are non-refundable except where required by law. Hove reserves the right to modify pricing with 30 days notice.
7. Intellectual Property
All content, trademarks, and technology on the Hove platform are the property of Hove Technologies Limited. You may not reproduce, distribute, or create derivative works without our express written consent.
8. Limitation of Liability
Hove is not liable for any employment disputes, damages, or losses arising from introductions made through the platform. Our liability is limited to the amount paid by the user in the 3 months preceding the claim.
9. Changes to Terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify registered users of material changes by email.
10. Contact
For questions about these terms, please contact us at legal@hove.com or write to Hove Technologies Limited, Hong Kong SAR.